FAQ
How Do I Place An Order?
Placing an order on Deal15 is quick and simple. Follow these steps to place your order.
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Choose the items you want to order by browsing through our wide range of catalogues and categories or simply search for your desired product through our powerful and quick search placed at the header of each page. Use the drop-down menu to restrict your search to a particular category.
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Add the items to your Shopping Cart.
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A Shopping Cart pop up will open that will showcase products/items that you have selected to buy. You can change quantity of the items from this pop up and can also remove items from your shopping cart.
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You can view your shopping cart anytime during your stay on our store by clicking on "My Cart" label, placed at the header of our site. To continue shopping, click "x" or click on "Close and Continue Shopping" and to place an order clicks on "Pay Now".
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Sign in using your e-mail address if you already have an account. If you are a first time user then you need to create an account first by registering with our 4 field form which asks your First Name, Last Name, email id and a password
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Enter the address where you want to receive your order. Already registered user can select from stored shipping address and billing address or can enter a new shipping and billing address. New user will be asked to enter new shipping and billing address.
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Review and Submit your order. Take a moment to review all of the items you've placed in your Shopping Cart. You can update your shopping cart i.e. change the quantity of the items you wish to buy in your shopping cart.
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Choose how you would like to pay and make the payment to complete your order. Check our payment options.
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Once you are done with the payment, you will be redirected to "Thank You" page on our website to demonstrate for successful order placement. An email will be sent to your registered email id so that you can keep a note of your order details. On "Thank You" page you will be able to see your Order No. Please quote this number for all interactions for any post order queries to Customer service.
Payment and Shipping
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Credit card (Visa/ Master/ Amex)
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Debit card (All major bank debit cards)
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Net Banking ( All major banks )
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Cash on Delivery (Available for selected products and pin codes)
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Gift Coupons
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Paymate (Mobile payment mode)
Do you have warranty on your product ?
Yes, we do have warranty on most of our products. These are of two types:
Seller Warranty: Our sellers offer warranty on most of their products against possible defects in materials and workmanship. Whenever defects occur within the warranty period, our seller will repair or replace the item in question. The warranty is not available on certain products, such as flowers, books, music, movies, magazine, perfumes etc. The warranty terms is either mentioned with product and is also sent across with the products serviced. The warranty is limited and is only valid when the product is used for the purpose it was intended under normal conditions. The warranty does not cover any damage caused by normal wear & tear, neglect, misuse, abrasion, exposure to extreme temperatures, acids or solvents; nor does it cover damage caused by third parties during transportation. All returns are subject to inspection and approval by the seller before any repair or replacement is authorized.
Manufacturer warranty: For products which are offered on manufacturer warranty, please contact the nearest service center of the manufacturer. Our customer care would be able to assist you with the service center contact numbers only or you can visit the respective manufacturer’s website to obtain the nearest service center details, any request for replacement or repair of the products shall not be entertained. Such services are offered directly by the Manufacturer of those products.